1. Digital Consumable Credits
AI tokens and credit packs are digital services consumed immediately upon running ATS scans, generating customized CV documents, or utilizing interview simulations. Unused credit balances are eligible for a full refund within 14 calendar days of initial purchase.
2. Employer Job Posting Boosts
Featured and Urgent job upgrades are activated immediately across global job feeds and regional syndication networks. If a technical error prevents your boosted job from displaying, contact billing@jobsleworld.com within 7 days for a full refund or complimentary re-boost.
3. Processing Times
Approved refunds are processed via the original payment method (PayPal / Card Gateway) within 3 to 5 business days.
4. Refund Inquiries
To request a cancellation or refund, email billing@jobsleworld.com with your Order ID and account email address.