Job Position: Hotel Management QA Manager

Company Name: Apex Hospitality Group

Base Salary: $8,500 - $12,000 Monthly in USD

Qualifications: Bachelor's Degree in Business, Hospitality Management, or a related field.

Experience: Minimum 3 years in Quality Assurance, preferably within the hotel or service industry.

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Skills: Strong communication skills, analytical and problem-solving ability, planning and project management skills, attention to detail, knowledge of quality management systems (QMS) and industry standards (e.g., ISO 9001).

Responsibilities: Oversee quality standards across all hotel operations, conduct regular audits and inspections, analyze guest feedback for improvement, develop and implement corrective action plans, train staff on quality protocols.

Description:

Apex Hospitality Group is seeking a dedicated and experienced Hotel Management QA Manager to join our growing team in the United States. This role is crucial for maintaining and elevating our brand's service and product quality, ensuring every guest experience is exceptional. You will be responsible for leading the quality assurance department, driving continuous improvement initiatives, and ensuring compliance with all internal and external quality standards. We are looking for candidates who are passionate about service excellence and have a proven track record of successful quality management in a fast-paced hospitality environment.

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We welcome applications from candidates worldwide who are legally authorized to work in the United States or who are seeking a work visa. Please be advised that Apex Hospitality Group is not an authorized visa or immigration service and cannot guarantee or promise a work visa, free visa, or on-arrival visa. We are committed to supporting our successful international candidates by providing detailed guidance, links, and necessary information regarding the United States work visa application or processing procedures. It is the sole responsibility of the candidate to thoroughly research, understand, and complete their visa application and compliance requirements.

To apply for this role, please submit your updated resume and a cover letter detailing your relevant experience and qualifications. Our recruitment team will review all submissions and contact shortlisted candidates for the next steps in the hiring process. This includes several interview stages to assess your technical expertise and cultural fit. Upon receiving a formal job offer, international candidates will be directed to the next steps for initiating the work visa guidance process, which will outline general requirements for employment-based visas. We are dedicated to ensuring a fair and transparent application process for all.