Zenith Hotel Group is thrilled to announce an opening for a motivated and customer-focused Duty Manager to join our vibrant team in the beautiful Wellington Region, New Zealand. We are targeting lower-level or experienced candidates ready to take the next step in their hospitality career and embrace a leadership role in a dynamic hotel environment.

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As a Duty Manager, you will be a visible and essential part of the hotel's management presence, responsible for ensuring the smooth and efficient running of all day-to-day operations during your assigned shift. Based at our prominent location at Level 3, The Terrace, 10 Featherston Street, Wellington, you will act as the key liaison between all departments—including Food and Beverage, Front Office, and Housekeeping—ensuring a seamless and high-quality experience for all our guests. This role is perfect for a natural leader with a proactive approach to guest satisfaction and team development.

Your responsibilities will be diverse and challenging, from managing the flow of customer check-ins and check-outs to promptly and professionally resolving any guest complaints or operational issues that arise. You will be instrumental in supervising front-of-house staff, assisting department heads as required, and ensuring all areas of the hotel maintain our high standards of service and presentation. Compliance is critical, and you will be tasked with monitoring health and safety protocols, upholding local licensing regulations, and ensuring the security of the premises and all personnel. Strong communication skills are paramount, as you will be interacting with guests, staff, and upper management continuously throughout your shifts. We require candidates who are flexible and prepared to work a variety of shifts, including evenings, weekends, and public holidays, reflective of the 24/7 nature of the hospitality industry.

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We are committed to providing a supportive and professional work environment in New Zealand where dedicated employees can grow their careers. The remuneration for this role is competitive, with a base salary ranging from $3500 - $4500 USD per month, reflecting the required experience and responsibilities.

 Important Note on Immigration and Visa Process:

Zenith Hotel Group is an equal opportunity employer and actively seeks talented individuals globally. If you are offered this position and are not a New Zealand citizen or permanent resident, you will require a valid work visa to accept employment.

We are not an authorized immigration consultant, and we do not create, issue, or promise to give any work visa, job visa, or residency program.

Our company policy is to guide successful international candidates through the application or processing steps for the necessary permits. If the company is accredited to support specific work visa categories, such as the Accredited Employer Work Visa (AEWV), we will provide you with the necessary job details and the required company documentation, which you will then use to complete and submit your own application to the relevant government authority. This may also apply to programmes for a free visa, on-arrival visa, or other types of work authorisation.

The responsibility for applying for, processing, and obtaining the correct work authorisation or visa (including gathering documents, meeting personal eligibility criteria, and paying associated government fees) rests solely with the candidate. We will provide factual details regarding the job offer but act only as a detail provider and employer, not as a legal or authorised representative for immigration purposes.