Job Position: Airport Service Agent

Company Name: Desert Sky Aviation Services

Base Salary: $1,000 - $1,350 Monthly (AED 3,600 - 5,000 equivalent gross)

Qualifications: 12th Pass (High School Diploma)

Experience: No Experience Required (Customer Service experience is a plus)

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Skills: Strong communication skills (English fluency required), Excellent customer service and people handling, Reliability and punctuality, Calm demeanor under pressure, Basic computer and systems operation, Ability to work in rotating shifts.

Responsibilities: Greet and assist passengers with inquiries, Manage check-in and boarding processes, Resolve minor passenger issues and complaints, Provide information on gate changes and flight schedules, Assist with baggage handling and documentation.

Description:

Desert Sky Aviation Services, a ground handling partner at the busy Dubai International Airport (DXB), is seeking enthusiastic and customer-focused individuals for the entry-level Airport Service Agent position. This role is crucial for ensuring a smooth and pleasant journey for millions of passengers. We welcome applications from both candidates with no prior airport experience and those with a background in general customer service. Successful candidates will be part of a dynamic, multicultural team dedicated to operational excellence.

This position is based in Dubai, UAE, and employment is contingent upon securing the necessary UAE Work Visa and Residency Permit.

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Important Note on Work Visa/Work Permit:

We want to state clearly that Desert Sky Aviation Services is not authorized to issue, grant, or guarantee a work visa or residency permit. The company will act as your sponsor for the official UAE Employment Visa and facilitate the application process after a successful job offer.

The visa process is managed by the UAE government authorities (like the Ministry of Human Resources and Emiratisation and the General Directorate of Residency and Foreigners Affairs). The typical process involves the company applying for an initial Entry Permit (allowing you to travel to the UAE for work), followed by mandatory medical fitness tests, fingerprinting for the Emirates ID, and then the final stamping of the Residency Visa in your passport. We will provide all necessary employment contracts and supporting documents to the relevant authorities as required.

We are only a details provider. We will guide you by giving information about the required official government links and resources detailing the document attestation, medical requirements, and overall process specific to the UAE Employment Visa for your reference and action. You are solely responsible for following the official application procedures and meeting all personal requirements set by the UAE government.

Process to Apply:

Interested candidates must submit their updated CV and a brief cover letter outlining their passion for the aviation industry. Shortlisted applicants will be invited to participate in online or in-person screening rounds. A formal job offer will be extended to successful candidates, initiating the employer-sponsored work visa application process, guided by the information we will provide.