Job Position: Hotel Management Telecaller

Company Name: Pacific Vista Hospitality Group

Base Salary: USD 3,500 - 4,500 (Monthly)

Qualifications: 12th Pass or equivalent certification

Experience: No Experience Required (Freshers Welcome) or up to 2 years in Customer Service/BPO

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Skills: Excellent verbal communication skills, proficient in basic computer use, active listening, professional telephone etiquette, strong problem-solving ability, reliability, and time management skills.

Responsibilities: Making outbound calls to potential guests or clients for reservations and sales, handling inbound customer inquiries and providing information about hotel services and packages, maintaining accurate records of customer interactions, following communication scripts and guidelines, and achieving daily or weekly call targets.

Description:

Pacific Vista Hospitality Group is excited to announce Telecaller Job Opportunities in the dynamic Australian market, specifically within the Hotel Management sector. We welcome applications from lower level candidates and those with some relevant experience, offering a competitive monthly base salary of USD 3,500 - 4,500. We require candidates to have at least a 12th Pass or equivalent qualification. While we prefer some experience in Customer Service or BPO roles, we are prepared to offer positions to highly motivated individuals with no prior experience.

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Core skills for this role include excellent verbal communication, proficiency in basic computer use, active listening, and a strong problem-solving ability. Responsibilities will cover making outbound calls for reservations, handling inbound inquiries, maintaining accurate customer records, and adhering to call targets.

For candidates seeking to work in Australia, this opportunity involves a process where the successful candidate will need to apply for a suitable work visa. It is crucial to understand that our company is not an authorized visa or immigration agency, nor do we issue or promise any type of visa. We act solely as a detailed provider and guide. We will provide detailed guidance and necessary information regarding the governmental application process and the various visa types available, such as employer-sponsored work visas or other applicable programs. The candidate is responsible for diligently completing their visa application and meeting all regulatory requirements set by the Australian Department of Home Affairs.

How To Apply: 

To apply for this role, candidates must first submit their comprehensive CV and a cover letter detailing their relevant experience and interest in the Australian Hotel Management sector. Shortlisted candidates will be contacted for a series of remote interviews. Upon receiving a job offer from Pacific Vista Hospitality Group, the candidate will be provided with the necessary employment details and information to commence the separate, personal application for their Australian work visa via the official government channels. The subsequent visa application will require the candidate to gather required documents, pay associated fees, and monitor their application status independently.