International Voice BPO & Technical Support Lead

Urgent Hiring

Cognizant Operations & BPO Verified Employer⚡ 90.1% AI Score•Hyderabad / Noida•Remote Eligible•Posted 10/19/2026

Compensation Range

₹7L - ₹10L PA

Employment Type

full time

Target Country

🇪🇷Eritrea

Verification Status

Verified Employer

Role Specifications & Details

### About the Role Cognizant Operations is hiring Team Leads for our premier US healthcare and tech support process in Hyderabad and Noida. ### Key Responsibilities - Manage team SLAs, call quality calibration, and customer CSAT metrics. - Deliver tier-2 technical escalation support for North American enterprise clients.

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