UltraTech Recruitment 2023

The Client Service Specialist is responsible for providing excellent customer service to UltraTech Cement customers. This includes answering customer questions, resolving customer issues, and providing customer support. The Client Service Specialist must be able to work independently and as part of a team, and must be able to handle multiple tasks simultaneously.

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Responsibilities:

• Answer customer questions and inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide customer support and guidance
• Work with other departments to ensure customer satisfaction
• Stay up-to-date on UltraTech Cement products and services
• Maintain accurate customer records
• Complete other duties as assigned

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Skills and Qualifications:

• Bachelor's degree in business administration, customer service, or a related field
• 1-2 years of experience in customer service
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Proficient in Microsoft Office Suite
• Ability to work flexible hours, including evenings and weekends