Swiggy Recruitment 2023

Swiggy is looking for a Chat Agent to join our team and provide excellent customer service to our users. As a Chat Agent, you will be responsible for:

• Answering customer queries via chat, email, and social media
• Troubleshooting customer issues and resolving them in a timely manner
• Providing information about Swiggy's products and services
• Building relationships with customers and ensuring they have a positive experience

Swiggy Jobs Near Me

Responsibilities:

• Answer customer queries in a timely and accurate manner
• Use your knowledge of Swiggy's products and services to troubleshoot customer issues
• Build relationships with customers and resolve their issues in a satisfactory manner
• Work independently and as part of a team to achieve goals
• Maintain accurate records of customer interactions
• Stay up-to-date on Swiggy's products, services, and policies

Swiggy  Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple queries simultaneously
• Attention to detail
• Ability to work under pressure
• Proficiency in using computer applications such as Microsoft Office Suite

Qualifications:

• Bachelor's degree in a related field
• 1+ years of experience in customer service
• Strong communication skills, both verbal and written
• Ability to work independently and as part of a team
• Ability to manage multiple queries simultaneously
• Attention to detail
• Ability to work under pressure
• Proficiency in using computer applications such as Microsoft Office Suite