Swiggy Recruitment 2023

This position is responsible for providing excellent customer service to Swiggy users. The Customer Care Executive will handle a variety of customer inquiries, including order status, delivery issues, and billing problems. They will also be responsible for resolving customer complaints in a timely and efficient manner.

Swiggy Jobs Near Me

Responsibilities:

• Answer customer queries via phone, email, and chat
• Resolve customer complaints in a timely and efficient manner
• Provide excellent customer service to all users
• Stay up-to-date on Swiggy policies and procedures
• Work with other departments to resolve customer issues
• Track and analyze customer feedback to improve the customer experience

Swiggy Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work under pressure
• Proficiency in Microsoft Office Suite

Qualifications:

• Bachelor's degree in a related field
• 1+ years of experience in customer service
• Excellent communication skills in English and Hindi
• Ability to work shifts, including nights and weekends