Swiggy Recruitment 2023

The Customer Service Specialist is responsible for providing excellent customer support to Swiggy's customers. This includes providing assistance with order inquiries, resolving complaints, and providing feedback to improve the customer experience. The ideal candidate will have a strong understanding of Swiggy's products and services, as well as excellent communication and problem-solving skills.

Swiggy Jobs Near Me

Responsibilities:

• Provide customer support via phone, email, and live chat
• Answer customer inquiries about orders, pricing, and other aspects of Swiggy's services
• Resolve customer complaints in a timely and efficient manner
• Provide feedback to the Customer Service Manager to improve the customer experience
• Work with other team members to ensure a smooth and efficient customer support process

Swiggy Careers

Skills:

• Excellent communication and problem-solving skills
• Strong understanding of Swiggy's products and services
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team

Qualifications:

• Bachelor's degree in a related field
• 1+ years of experience in customer service
• Experience with food delivery apps a plus