Sony Recruitment 2023

The Customer Service Trainee is responsible for providing support to Sony customers via phone, email, and live chat. This includes answering questions, resolving issues, and providing excellent customer service. The ideal candidate will be a motivated and enthusiastic individual with a strong interest in technology.

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Responsibilities:

• Answer customer inquiries via phone, email, and live chat
• Resolve customer issues in a timely and efficient manner
• Provide excellent customer service and build positive relationships with customers
• Work with the Customer Service Manager to develop and implement customer service strategies
• Stay up-to-date on Sony products and services

Sony Careers

Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Knowledge of customer service principles and practices

Qualifications:

• High school diploma or equivalent
• 0-1 year of customer service experience (fresher)
• Strong interest in technology
• Ability to work under pressure and meet deadlines

Experience as a Fresher:

• The ideal candidate will have a strong interest in technology and a passion for helping customers.
• They will also be able to learn quickly and be able to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package
• Opportunity to work for a global leader in the technology industry
• Chance to work in a fast-paced and dynamic environment
• Opportunity to learn and grow in a challenging role