Samsung Recruitment 2023

The Customer Support Voice is responsible for providing excellent customer service to Samsung customers via phone, chat, and email. They will use their knowledge of Samsung products and services to resolve customer issues in a timely and efficient manner. The ideal candidate will be friendly, patient, and have a strong attention to detail.

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Responsibilities:

• Answer customer questions about Samsung products and services
• Resolve customer issues in a timely and efficient manner
• Escalate customer issues to the appropriate team as needed
• Provide feedback to the Customer Support team on how to improve the customer experience
• Stay up-to-date on the latest Samsung products and services

Samsung Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to learn quickly and adapt to new technologies
• Attention to detail

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of customer service experience
• Experience with phone, chat, and email customer service
• Experience with Samsung products and services