Nestlé Recruitment 2023

The Customer Support Associate is responsible for providing excellent customer service to Nestlé customers. This includes answering questions, resolving issues, and providing support for Nestlé products and services. The ideal candidate will have a strong understanding of Nestlé products and services, as well as excellent customer service skills.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide support for Nestlé products and services
• Build and maintain positive customer relationships
• Upsell and cross-sell Nestlé products and services
• Stay up-to-date on Nestlé products and services
• Follow Nestlé's customer service policies and procedures

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Qualifications:

• High school diploma or equivalent
• 1-2 years of customer service experience
• Excellent written and verbal communication skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Ability to meet deadlines
• Proficiency in Microsoft Office Suite