Myntra Recruitment 2023

We are looking for a highly motivated and experienced Customer Support Analyst to join our team. The ideal candidate will have a proven track record of success in customer service, as well as excellent communication and interpersonal skills.

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Responsisbilities:

• Provide customer support via phone, email, and chat
• Troubleshoot customer issues and resolve them in a timely and efficient manner
• Escalate customer issues to the appropriate team as needed
• Collect and analyze customer feedback to improve customer service
• Stay up-to-date on Myntra's products, services, and policies

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Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to meet and exceed customer expectations
• Proficiency in customer relationship management software