Myntra Recruitment 2023

Myntra is India's leading fashion ecommerce company and we are looking for Customer Service Trainees to join our team. In this role, you will be responsible for providing excellent customer service to our customers via phone, email, and chat. You will also be responsible for resolving customer issues and complaints in a timely and efficient manner.

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Responsisbilities:

• Provide excellent customer service to Myntra customers via phone, email, and chat
• Resolve customer issues and complaints in a timely and efficient manner
• Escalate customer issues to the appropriate team members as needed
• Work with other team members to improve customer service processes and procedures
• Stay up-to-date on Myntra products and policies

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Skills and Qualifications

• Bachelor's degree in a related field
• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle customer complaints in a professional and respectful manner
• Ability to work under pressure and meet deadlines
• Fluency in English (both spoken and written)