Meesho Recruitment 2023

The Customer Experience Manager / Agent is responsible for providing excellent customer service to Meesho's customers. This includes resolving customer issues, answering questions, and providing guidance on how to use the platform. The ideal candidate will have strong communication skills, be able to work independently and as part of a team, and be passionate about providing excellent customer service.

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Responsibilities:

• Provide excellent customer service to Meesho's customers via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Answer customer questions about Meesho's products and services
• Provide guidance on how to use the Meesho platform
• Work independently and as part of a team to achieve customer service goals
• Stay up-to-date on Meesho's products and services
• Identify and resolve customer pain points
• Collect and analyze customer feedback to improve the customer experience

Meesho Careers

Skills:

• • Bachelor's degree in a related field (e.g., customer service, business administration)
  • 1-2 years of experience in customer service
  • Excellent communication skills (written and verbal)
  • Strong problem-solving skills
  • Ability to work independently and as part of a team
  • Passion for providing excellent customer service

  Experience as a Fresher:

  • Freshers can apply for this role. However, they must have strong communication skills and be able to learn quickly.

Experience as a Fresher:

We are also open to candidates with less experience who are passionate about financial advising and have a strong academic background.