Position title
Jio Recruitment 2023 - Job Alert - Help Desk Post
Job Location
Remote work from: IND

Base Salary
Rs.16,500-Rs.20,000 Per month


Employment Type

Fresher and Experience Candidates Required: Click Here to Apply Now!


Jio Recruitment 2023

Jio, India's leading telecom operator, is looking for passionate and talented Help Desk Technicians to join our team. In this role, you will play a key role in providing excellent customer service to our subscribers and helping them to resolve their technical issues.


  • Answer customer inquiries via phone, email, and chat in a timely and professional manner.
  • Troubleshoot and resolve customer technical issues, such as problems with internet connectivity, voice calling, and messaging.
  • Provide information about Jio's products and services, including plans, features, and pricing.
  • Escalate complex issues to the appropriate team.
  • Collect and analyze customer feedback to identify areas for improvement.

Jio  Careers


  • High school diploma or equivalent.
  • 1-2 years of experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office Suite.
  • Knowledge of networking and telecommunications is a plus.
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Date posted
September 21, 2023
Valid through
December 31, 2023
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Position: Jio Recruitment 2023 - Job Alert - Help Desk Post

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