Jio Recruitment 2023

The Customer Support Engineer position at Jio is a great opportunity for a professional to join a leading telecommunications company and to play a key role in providing support to Jio's customers. The Customer Support Engineer will be responsible for troubleshooting and resolving customer technical issues, as well as providing technical support to Jio's internal teams.

Responsibilities:

• Troubleshoot and resolve customer technical issues
• Provide technical support to Jio's internal teams
• Analyze and diagnose customer problems
• Escalate complex issues to the appropriate team
• Document customer interactions and solutions
• Maintain knowledge of Jio's products and services
• Stay up-to-date on the latest technologies and trends

Jio  Careers

Skills:

• Strong technical skills in telecommunications, networking, and IT
• Excellent analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills