Jio Recruitment 2023

The Customer Officer is responsible for providing excellent customer service to Jio customers. This includes resolving customer queries and issues, providing technical support, and ensuring that customers are satisfied with their service. The Customer Officer must be able to work independently and as part of a team, and must have excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer queries and issues via phone, email, and chat
• Provide technical support to customers
• Resolve customer complaints and ensure customer satisfaction
• Work with other departments to resolve customer issues
• Stay up-to-date on Jio products and services
• Complete all required training and certifications

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Skills:

• Strong analytical skills

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of customer service experience
• Excellent communication and problem-solving skills
• Strong customer focus
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite