Honda Recruitment 2023

The Virtual Customer Service Agent is responsible for providing excellent customer service to Honda customers via a variety of channels, including phone, email, and chat. The ideal candidate will have a strong understanding of Honda products and services, as well as the ability to resolve customer issues in a timely and efficient manner.

Honda Jobs Near Me

Responsibilities:

• Answer customer questions and resolve issues via phone, email, and chat
• Provide product and service information to customers
• Process orders and payments
• Work with other departments to resolve complex customer issues
• Stay up-to-date on Honda products and services
• Provide feedback on customer interactions to improve the customer experience

Honda Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to learn new information quickly
• Proficiency in Microsoft Office Suite
• Experience with customer service software

Qualifications:

• Bachelor's degree in a related field
• 1+ years of customer service experience
• Experience with virtual customer service platforms