Job Overview: We are seeking dedicated and customer-focused individuals to join our team as Ground Staff at airports across Canada. This position offers an exciting opportunity to work in the aviation industry with free visa sponsorship for qualified international candidates. Ground staff play a vital role in ensuring smooth airport operations, providing excellent service to passengers, and ensuring compliance with all safety regulations.

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Key Responsibilities:

• Passenger Services:
  • Assist passengers with check-in, boarding, and disembarking procedures.
  • Provide information and support on flight schedules, delays, and other queries.
  • Ensure smooth coordination of passenger flow through the terminal.
• Baggage Handling:
  • Manage the safe handling, tagging, and transfer of passenger luggage.
  • Assist with lost or delayed baggage inquiries and processes.
• Security and Safety:
  • Conduct security checks and ensure adherence to airport safety protocols.
  • Monitor and report any suspicious activities in and around the airport.
• Operational Support:
  • Assist in coordinating aircraft arrival and departure procedures.
  • Work closely with airline and airport staff to ensure timely boarding and on-time departures.
• Customer Service:
  • Provide exceptional customer service, addressing passenger concerns and ensuring their comfort throughout their airport experience.

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Qualifications and Requirements:

• High school diploma or equivalent (college degree preferred).
• Previous experience in customer service, aviation, or a related field is an asset but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and high-pressure environment.
• Fluency in English (additional languages are a plus).
• Willingness to work shifts, including nights, weekends, and holidays.
• Ability to stand for extended periods and handle luggage as required.

Benefits:

• Free visa sponsorship for eligible candidates.
• Competitive salary with opportunities for overtime.
• Health and wellness benefits.
• Career development and training opportunities.
• Employee travel discounts and other perks.

How to Apply: Interested candidates should submit their resume and a cover letter detailing their qualifications and interest in the role. Successful applicants will be contacted for an interview and further assessments.

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