Ford Motor Recruitment 2023

The Customer Service Representative is responsible for providing exceptional customer service to Ford Motor's customers. This includes providing assistance with product and service inquiries, resolving customer complaints, and providing follow-up support. The ideal candidate will have a strong understanding of Ford Motor's products and services, as well as excellent communication and problem-solving skills.

Ford Motor Jobs Near Me

Responsibilities:

• Answer customer inquiries via phone, email, and live chat
• Resolve customer complaints and issues in a timely and efficient manner
• Provide follow-up support to customers to ensure their satisfaction
• Stay up-to-date on Ford Motor's products and services
• Work with other departments to resolve customer issues

Ford Motor Careers

Skill

• Excellent communication and customer service skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Bilingual (English and Spanish) a plus

Qualifications:

• High school diploma or equivalent
• 1+ years of experience in customer service
• Experience with CRM software a plus