Flipkart Recruitment 2023

The Customer Care Executive is responsible for providing excellent customer service to Flipkart customers. This includes answering questions about products and services, resolving problems, and providing feedback to the team. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication skills.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer problems in a timely and efficient manner
• Provide product and service information to customers
• Gather customer feedback and report it to the team
• Work with other team members to improve customer service processes
• Stay up-to-date on product and service offerings

Flipkart   Careers

Skills:

• Excellent communication skills, both written and verbal
• Ability to handle customer inquiries calmly and professionally
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to meet deadlines and work under pressure
• Proficiency in Microsoft Office Suite
• Experience with CRM software

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of customer service experience
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Ability to meet deadlines and work under pressure
• Proficiency in Microsoft Office Suite
• Experience with CRM software