Dell Recruitment 2023

Dell, a leading global technology company, is looking for passionate and experienced Desktop Support Technicians to join our team. In this role, you will play a key role in providing technical support to our customers and helping them to resolve their desktop-related issues. You will be responsible for a variety of tasks, including:

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Responsibilities:

• Troubleshoot and resolve desktop hardware and software issues
• Provide technical support over the phone, email, and chat
• Install and configure desktop computers and peripherals
• Maintain and update desktop software
• Document and escalate complex issues to the appropriate team
• Keep up with the latest trends and technologies in desktop computing

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Skills:

• High school diploma or equivalent
• 1-2 years of experience in a desktop support role
• Strong understanding of desktop hardware and software
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Qualifications:

Desktop support

• Troubleshooting
• Customer service
• Communication
• Teamwork
• Problem-solving
• Analytical skills
• Proficiency in Microsoft Office Suite