Dell Recruitment 2023

The Desktop Support Technician is responsible for providing technical support to Dell employees. This includes troubleshooting hardware and software issues, installing and configuring new equipment, and providing training to users. The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent communication and problem-solving skills.

Dell Jobs Near Me

Responsibilities:

• Provide technical support to Dell employees via phone, email, and remote access
• Troubleshoot hardware and software issues
• Install and configure new equipment
• Provide training to users on computer hardware and software
• Document all support tickets and resolutions
• Stay up-to-date on the latest computer hardware and software technologies

Dell Careers

Skills:

• Strong understanding of computer hardware and software
• Excellent communication and problem-solving skills
• Proficient in Microsoft Office Suite
• Experience with Active Directory and other Windows Server technologies
• Ability to work independently and as part of a team

Qualifications:

• Associate's degree in Computer Science or a related field
• 1+ years of experience in desktop support
• Experience with Active Directory and other Windows Server technologies a plus