Dabur Recruitment 2023

The Customer Care Agent is responsible for providing excellent customer service to Dabur's customers. This includes responding to customer inquiries and complaints, resolving customer issues, and providing information about Dabur's products and services. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills.

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Responsibilities:

• Respond to customer inquiries and complaints via phone, email, and live chat
• Resolve customer issues in a timely and efficient manner
• Provide information about Dabur's products and services
• Build and maintain positive relationships with customers
• Work with the Customer Service Manager to improve customer service processes

Dabur Careers

Skills:

• Excellent communication and problem-solving skills
• Strong understanding of customer service principles and practices
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team

Qualifications:

• High school diploma or equivalent
• 1+ years of experience in customer service
• Experience with a CRM system a plus