Colgate Recruitment 2023

The BPO Executive is responsible for providing excellent customer service to Colgate customers via phone, email, and chat. They will also be responsible for resolving customer issues in a timely and efficient manner. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Escalate complex issues to the appropriate team members
• Provide excellent customer service and maintain a positive attitude
• Work independently and as part of a team
• Stay up-to-date on Colgate products and services

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Qualifications:

• High school diploma or equivalent
• 1-2 years of customer service experience
• Excellent communication and problem-solving skills
• Strong attention to detail
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite