Axis Bank Recruitment 2023

The Back Office Executive is responsible for providing administrative and customer service support to the bank's back office operations. This includes tasks such as processing transactions, managing customer accounts, and resolving customer inquiries.

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 Responsibilities:

• Process transactions in accordance with bank policies and procedures.
• Manage customer accounts, including opening new accounts, updating account information, and closing accounts.
• Resolve customer inquiries in a timely and efficient manner.
• Maintain accurate records of all transactions and customer interactions.
• Work with other team members to ensure the smooth operation of the back office.

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Skills:

• Strong attention to detail
• Excellent communication and customer service skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to learn new software and procedures quickly

Qualifications:

• Bachelor's degree in business administration or a related field
• 1-2 years of experience in a customer service or administrative role
• Strong analytical and problem-solving skills
• Ability to work under pressure and meet deadlines